.Panel_root__Z7dzZ{--bg:#f0f2f5;--sidebar:#fff;--nav:#1a1d2e;--accent:#5b4af5;--accent-lt:#ede9fe;--accent-hv:#4a3be0;--green:#22c55e;--green-lt:#dcfce7;--red:#ef4444;--orange:#f97316;--orange-lt:#fff7ed;--txt:#111827;--txt2:#6b7280;--txt3:#9ca3af;--border:#e5e7eb;--border-lt:#f3f4f6;--msg-in-bg:#fff;--msg-in-bd:#e9ecf0;--msg-out-bg:#ede9fe;--msg-out-bd:#c4b5fd;--msg-bot-bg:#f0fdf4;--msg-bot-bd:#bbf7d0;--note-bg:#fffbeb;--note-bd:#fde68a;--r:12px;--r-sm:8px;--shadow-sm:0 1px 2px rgba(0,0,0,.06);--shadow-msg:0 1px 4px rgba(0,0,0,.08);--font:"Plus Jakarta Sans",sans-serif;display:flex;height:100vh;overflow:hidden;font-family:var(--font);color:var(--txt);background:var(--bg)}.Panel_navRail__v5fzr{width:64px;background:var(--nav);display:flex;flex-direction:column;align-items:center;padding:16px 0;gap:6px;flex-shrink:0}.Panel_navLogo__rLeWT{width:36px;height:36px;background:var(--accent);font-weight:700;color:#fff;font-size:15px;margin-bottom:10px}.Panel_navItem__F7QTv,.Panel_navLogo__rLeWT{border-radius:10px;display:flex;align-items:center;justify-content:center}.Panel_navItem__F7QTv{width:40px;height:40px;cursor:pointer;color:#6b7a9e;transition:all .18s ease}.Panel_navItem__F7QTv:hover{background:hsla(0,0%,100%,.08);color:#fff}.Panel_navItem__F7QTv.Panel_navActive__0z3Zl{background:rgba(91,74,245,.25);color:#a78bfa}.Panel_navSpacer__EUs9j{flex:1}.Panel_navAvatar__GS97r{width:34px;height:34px;border-radius:50%;background:#3b4260;display:flex;align-items:center;justify-content:center;font-weight:600;color:#a0aec0;font-size:13px;cursor:pointer}.Panel_convPanel__cEgZ9{width:300px;background:var(--sidebar);border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0}.Panel_convHeader__wEreP{padding:20px 16px 14px;border-bottom:1px solid var(--border-lt)}.Panel_convHeaderTop__ZaS4a{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.Panel_convHeaderTop__ZaS4a h2{font-size:17px;font-weight:700}.Panel_btnCompose__GTaYe{width:30px;height:30px;background:var(--accent-lt);border:none;border-radius:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--accent);transition:background .15s}.Panel_btnCompose__GTaYe:hover{background:var(--accent);color:#fff}.Panel_searchBox__cygp5{position:relative;margin-bottom:12px}.Panel_searchBox__cygp5 input{width:100%;padding:9px 12px 9px 36px;border:1.5px solid var(--border);border-radius:var(--r-sm);font-family:var(--font);font-size:13px;color:var(--txt);background:var(--bg);outline:none;transition:border-color .15s}.Panel_searchBox__cygp5 input:focus{border-color:var(--accent)}.Panel_searchBox__cygp5 svg{position:absolute;left:11px;top:50%;transform:translateY(-50%);width:15px;height:15px;color:var(--txt3);pointer-events:none}.Panel_filterTabs__wpvPA{display:flex;gap:6px;flex-wrap:wrap}.Panel_filterTab__gDKWU{padding:4px 10px;border-radius:20px;font-size:12px;font-weight:500;cursor:pointer;border:none;background:var(--border-lt);color:var(--txt2);transition:all .15s;font-family:var(--font)}.Panel_filterTab__gDKWU.Panel_filterActive__SSNQ2{background:var(--accent);color:#fff}.Panel_convList__yx6no{flex:1;overflow-y:auto;padding:8px 0}.Panel_convList__yx6no::-webkit-scrollbar{width:4px}.Panel_convList__yx6no::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}.Panel_convItem__T45MR{display:flex;align-items:center;gap:10px;padding:10px 16px;cursor:pointer;transition:background .12s}.Panel_convItem__T45MR:hover{background:var(--border-lt)}.Panel_convItem__T45MR.Panel_convActive__4N_J1{background:var(--accent-lt)}.Panel_avatar__s4FGO{width:40px;height:40px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:14px;color:#fff;position:relative}.Panel_avatarStatus__Edga_{position:absolute;bottom:1px;right:1px;width:10px;height:10px;border-radius:50%;border:2px solid #fff}.Panel_statusOnline__vI840{background:var(--green)}.Panel_statusOffline__j4SLX{background:var(--txt3)}.Panel_convInfo__a5XnS{flex:1;min-width:0}.Panel_convName__FCvur{font-size:13.5px;font-weight:600;color:var(--txt)}.Panel_convName__FCvur,.Panel_convPreview__Rntq4{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.Panel_convPreview__Rntq4{font-size:12px;color:var(--txt2);margin-top:2px}.Panel_convMeta__BTOpa{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0}.Panel_convTime__RIrtU{font-size:11px;color:var(--txt3)}.Panel_convBadge__v9Ds9{width:18px;height:18px;border-radius:50%;background:var(--accent);color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center}.Panel_convDot__w9orS{width:8px;height:8px;border-radius:50%;background:var(--red)}.Panel_tags__jgjXR{display:flex;gap:4px;margin-top:4px;flex-wrap:wrap}.Panel_tag__fSooT{font-size:10px;font-weight:500;padding:2px 6px;border-radius:4px;border:1px solid}.Panel_tagBlue__Yzda0{background:#eff6ff;color:#3b82f6;border-color:#bfdbfe}.Panel_tagGray__hYSAT{background:#f9fafb;color:var(--txt2);border-color:var(--border)}.Panel_tagOrange__X3O4o{background:var(--orange-lt);color:var(--orange);border-color:#fed7aa}.Panel_tagGreen__gY3uB{background:var(--green-lt);color:#16a34a;border-color:#86efac}.Panel_tagPurple__GEIyA{background:var(--accent-lt);color:var(--accent);border-color:#c4b5fd}.Panel_chatArea__DwmLy{flex:1;display:flex;flex-direction:column;min-width:0;background:var(--bg)}.Panel_chatHeader__g3sVq{background:var(--sidebar);border-bottom:1px solid var(--border);padding:14px 20px;display:flex;align-items:center;gap:12px;flex-shrink:0;box-shadow:0 1px 3px rgba(0,0,0,.05)}.Panel_chatHeaderInfo__QiJRx{flex:1}.Panel_chatHeaderName__yJVZj{font-size:16px;font-weight:700}.Panel_chatHeaderStatus__TpvQH{display:flex;align-items:center;gap:5px;font-size:12px;color:var(--green);margin-top:1px}.Panel_chatHeaderStatus__TpvQH:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--green)}.Panel_chatHeaderActions__GZmuu{display:flex;align-items:center;gap:6px}.Panel_iconBtn__XmwQF{width:36px;height:36px;border-radius:var(--r-sm);border:1.5px solid var(--border);background:transparent;cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--txt2);transition:all .15s}.Panel_iconBtn__XmwQF:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-lt)}.Panel_assignBar__IlTeI{background:#fafafa;padding:7px 20px;display:flex;align-items:center;gap:8px;font-size:12px;color:var(--txt2);border-bottom:1px solid var(--border-lt);flex-shrink:0}.Panel_assignName__HY3b7{font-weight:600;background:var(--accent-lt);color:var(--accent);padding:2px 8px;border-radius:5px}.Panel_btnTomar__PdAQg{padding:3px 10px;background:var(--accent);color:#fff;border:none;border-radius:6px;font-family:var(--font);font-size:11.5px;font-weight:600;cursor:pointer;transition:background .15s;margin-left:4px}.Panel_btnTomar__PdAQg:hover{background:var(--accent-hv)}.Panel_messages__XnFF_{flex:1;overflow-y:auto;padding:24px 20px;display:flex;flex-direction:column;gap:4px;background:var(--bg)}.Panel_messages__XnFF_::-webkit-scrollbar{width:4px}.Panel_messages__XnFF_::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:4px}.Panel_dayDivider__iwDqR{text-align:center;font-size:11px;color:var(--txt3);font-weight:600;letter-spacing:.3px;text-transform:uppercase;display:flex;align-items:center;gap:10px;margin:12px 0;align-self:stretch}.Panel_dayDivider__iwDqR:after,.Panel_dayDivider__iwDqR:before{content:"";flex:1;height:1px;background:var(--border)}.Panel_msgRow__H_26p{display:flex;gap:8px;max-width:82%;margin-bottom:2px}.Panel_msgClient__6tQLC{align-self:flex-start}.Panel_msgAgent__BrSBB{align-self:flex-end;flex-direction:row-reverse}.Panel_msgNote__tQHqi{align-self:flex-end;max-width:78%}.Panel_msgRow__H_26p+.Panel_msgRow__H_26p.Panel_msgAgent__BrSBB,.Panel_msgRow__H_26p+.Panel_msgRow__H_26p.Panel_msgClient__6tQLC{margin-top:2px}.Panel_msgAvatar__zrQHt{width:28px;height:28px;font-weight:700;color:#fff;opacity:.9}.Panel_msgAvatar__zrQHt,.Panel_msgBotBadge__7kiJ_{border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:10px;align-self:flex-end}.Panel_msgBotBadge__7kiJ_{width:20px;height:20px;background:linear-gradient(135deg,#22c55e,#16a34a);box-shadow:0 1px 4px rgba(34,197,94,.4)}.Panel_msgContent__oE7aD{display:flex;flex-direction:column}.Panel_msgContentAgent__h3nIU{align-items:flex-end}.Panel_msgSender__JMTJd{font-size:10.5px;font-weight:600;color:var(--accent);margin-bottom:3px;padding-left:2px}.Panel_msgBotLabel__TtNbP{font-size:10px;font-weight:700;color:#16a34a;margin-bottom:3px;padding-right:2px;text-align:right;letter-spacing:.2px;text-transform:uppercase}.Panel_msgBubble__a4eMc{padding:9px 13px;line-height:1.55;font-size:13.5px;word-break:break-word;position:relative}.Panel_msgBubbleClient__atcx6{background:var(--sidebar);border:1px solid var(--msg-in-bd);border-radius:16px 16px 16px 4px;box-shadow:var(--shadow-msg);color:var(--txt)}.Panel_msgBubbleAgent__5HSkU{background:var(--msg-out-bg);border:1px solid var(--msg-out-bd);border-radius:16px 16px 4px 16px;box-shadow:var(--shadow-msg);color:#3b0764}.Panel_msgBubbleBot__dMIbP{background:var(--msg-bot-bg);border:1px solid var(--msg-bot-bd);border-radius:16px 16px 4px 16px;box-shadow:var(--shadow-msg);color:#14532d}.Panel_msgBubbleNote__nV4D5{background:var(--note-bg);border:1px dashed #f59e0b;border-radius:10px;font-size:12.5px;color:#92400e;padding:8px 12px}.Panel_noteLabel__yJTjQ{font-size:10.5px;font-weight:700;color:#b45309;margin-bottom:4px;display:flex;align-items:center;gap:4px}.Panel_noteLabelSub__4YgKS{font-weight:400;color:#b45309}.Panel_msgTime__40sR_{font-size:10px;color:var(--txt3);margin-top:3px;display:flex;align-items:center;gap:3px;padding:0 2px}.Panel_msgTimeAgent__6q_2A{justify-content:flex-end}.Panel_checkIcon__T32hi{color:#a78bfa}.Panel_msgSys__fe5Lz{align-self:center;font-size:11.5px;color:var(--txt3);background:rgba(0,0,0,.04);padding:4px 14px;border-radius:20px;margin:6px 0;text-align:center}.Panel_typingDots__e5VjQ{background:var(--sidebar);border:1px solid var(--msg-in-bd);border-radius:16px 16px 16px 4px;padding:10px 14px;display:flex;gap:4px;align-items:center;box-shadow:var(--shadow-msg)}.Panel_typingDots__e5VjQ span{width:6px;height:6px;border-radius:50%;background:var(--txt3);animation:Panel_bounce__QxMFh 1.2s infinite}.Panel_typingDots__e5VjQ span:nth-child(2){animation-delay:.2s}.Panel_typingDots__e5VjQ span:nth-child(3){animation-delay:.4s}@keyframes Panel_bounce__QxMFh{0%,60%,to{transform:translateY(0);opacity:.4}30%{transform:translateY(-5px);opacity:1}}.Panel_quickReplies__VBlye{padding:10px 20px;display:flex;gap:8px;flex-wrap:wrap;border-top:1px solid var(--border-lt);background:var(--sidebar);flex-shrink:0}.Panel_quickBtn___ksit{padding:6px 13px;border:1.5px solid var(--border);border-radius:20px;font-family:var(--font);font-size:12px;font-weight:500;color:var(--txt2);background:#fff;cursor:pointer;transition:all .15s}.Panel_quickBtn___ksit:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-lt)}.Panel_chatInputArea__yqGPy{background:var(--sidebar);border-top:1px solid var(--border);padding:12px 20px 16px;flex-shrink:0}.Panel_inputToolbar__5LHiG{display:flex;align-items:center;gap:8px;margin-bottom:8px}.Panel_toolbarBtn__v9_qi{padding:5px 10px;border-radius:6px;border:1.5px solid var(--border);background:transparent;font-family:var(--font);font-size:12px;color:var(--txt2);cursor:pointer;display:flex;align-items:center;gap:5px;transition:all .15s}.Panel_toolbarBtn__v9_qi:hover{border-color:var(--accent);color:var(--accent)}.Panel_toolbarIconBtn____sNG{width:30px;height:30px;border-radius:6px;border:1.5px solid var(--border);background:transparent;cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--txt2);transition:all .15s}.Panel_toolbarIconBtn____sNG:hover{border-color:var(--accent);color:var(--accent)}.Panel_inputRow__Xp8rX{display:flex;align-items:center;gap:10px}.Panel_inputRow__Xp8rX input{flex:1;padding:11px 16px;border:1.5px solid var(--border);border-radius:24px;font-family:var(--font);font-size:13.5px;color:var(--txt);outline:none;transition:border-color .15s,box-shadow .15s;background:var(--bg)}.Panel_inputRow__Xp8rX input:focus{border-color:var(--accent);background:#fff;box-shadow:0 0 0 3px rgba(91,74,245,.1)}.Panel_inputRow__Xp8rX input::-moz-placeholder{color:var(--txt3)}.Panel_inputRow__Xp8rX input::placeholder{color:var(--txt3)}.Panel_btnVoice__kirLK{width:40px;height:40px;border-radius:50%;border:1.5px solid var(--border);background:transparent;cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--txt2);transition:all .15s}.Panel_btnVoice__kirLK:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-lt)}.Panel_btnSend__eyNYz{width:40px;height:40px;border-radius:50%;background:var(--accent);color:#fff;border:none;font-family:var(--font);font-size:13.5px;font-weight:600;cursor:pointer;transition:all .15s;display:flex;align-items:center;justify-content:center;box-shadow:0 2px 8px rgba(91,74,245,.4)}.Panel_btnSend__eyNYz:hover{background:var(--accent-hv);transform:scale(1.05)}.Panel_btnSend__eyNYz:active{transform:scale(.96)}.Panel_rightPanel__a52QL{width:280px;background:var(--sidebar);border-left:1px solid var(--border);overflow-y:auto;flex-shrink:0}.Panel_rightPanel__a52QL::-webkit-scrollbar{width:4px}.Panel_rightPanel__a52QL::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}.Panel_rpSection__9__Nh{padding:16px 18px;border-bottom:1px solid var(--border-lt)}.Panel_rpSection__9__Nh h3{font-size:11px;font-weight:700;color:var(--txt3);margin-bottom:12px;text-transform:uppercase;letter-spacing:.6px}.Panel_sectionRow__rzWbx{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.Panel_sectionRow__rzWbx h3{margin-bottom:0}.Panel_sectionLink__55ON6{font-size:11.5px;font-weight:600;color:var(--accent);cursor:pointer}.Panel_clientCard__pC_sr{display:flex;align-items:center;gap:12px;margin-bottom:12px}.Panel_clientAvatar__yCRMA{width:44px;height:44px;border-radius:50%;background:var(--accent);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:15px;color:#fff;flex-shrink:0}.Panel_clientName__6J64y{font-size:14px;font-weight:700}.Panel_clientStatus__4BO2i{display:flex;align-items:center;gap:4px;font-size:11.5px;color:var(--green);font-weight:500;margin:2px 0}.Panel_clientStatus__4BO2i:before{content:"";width:6px;height:6px;border-radius:50%;background:var(--green)}.Panel_clientCedula__dqR4A{font-size:11px;color:var(--txt3)}.Panel_infoGrid__4oGRr{display:grid;grid-template-columns:1fr 1fr;gap:8px}.Panel_infoCell__okeng{background:var(--bg);border-radius:var(--r-sm);padding:8px 10px}.Panel_infoCellLabel__oDNzO{font-size:10.5px;color:var(--txt3);font-weight:500;margin-bottom:3px}.Panel_infoCellValue__vGqKi{font-size:12.5px;font-weight:600;color:var(--txt)}.Panel_valueGreen__oabBu{color:var(--green)}.Panel_valueBlue__28RUn{color:#3b82f6}.Panel_serviceRow__fDpzB{display:flex;align-items:center;gap:10px;padding:9px 10px;background:var(--bg);border-radius:var(--r-sm);margin-bottom:6px}.Panel_serviceIcon__ZCgJZ{width:28px;height:28px;border-radius:6px;background:var(--accent-lt);display:flex;align-items:center;justify-content:center;flex-shrink:0;color:var(--accent)}.Panel_serviceInfo__2Ggw6{flex:1}.Panel_serviceName__L0Usb{font-weight:600;font-size:12px}.Panel_serviceSpeed___tHF_{font-size:11px;color:var(--txt3)}.Panel_serviceId__DE2Py{font-size:10px;color:var(--txt3)}.Panel_badgeActive__DKHjc{font-size:10px;font-weight:600;padding:2px 7px;border-radius:20px;background:var(--green-lt);color:#16a34a;border:1px solid #86efac}.Panel_ticketRow__oJX0x{background:var(--bg);border-radius:var(--r-sm);padding:9px 10px;margin-bottom:6px}.Panel_ticketTop__cfRTk{display:flex;align-items:center;gap:6px;margin-bottom:4px}.Panel_ticketId__rYKFd{font-size:11px;font-weight:700}.Panel_ticketType__kYTfc{font-size:10px;font-weight:600;padding:1px 6px;border-radius:4px;background:#eff6ff;color:#3b82f6;border:1px solid #bfdbfe}.Panel_ticketOpen__jJmOg{margin-left:auto;font-size:10px;font-weight:600;color:var(--orange);background:var(--orange-lt);padding:1px 7px;border-radius:4px;border:1px solid #fed7aa}.Panel_ticketDesc__rwsgz{font-size:12px;color:var(--txt2);margin-bottom:3px}.Panel_ticketTime__O_MjV{font-size:10.5px;color:var(--txt3)}.Panel_btnNewTicket__f5lYL{padding:5px 12px;background:var(--accent);color:#fff;border:none;border-radius:7px;font-family:var(--font);font-size:11.5px;font-weight:600;cursor:pointer;transition:background .15s}.Panel_btnNewTicket__f5lYL:hover{background:var(--accent-hv)}.Panel_paymentRow__Md816{display:flex;align-items:center;justify-content:space-between;padding:8px 10px;background:var(--bg);border-radius:var(--r-sm);margin-bottom:6px}.Panel_paymentAmount__ppYH8{font-size:13px;font-weight:700}.Panel_paymentDesc__XHvGD{font-size:11px;color:var(--txt3);margin-top:1px}.Panel_paymentDate__LbZh5{font-size:11px;color:var(--txt3);text-align:right}.Panel_badgePaid__cEvs_{font-size:10px;font-weight:600;padding:2px 7px;border-radius:20px;background:var(--green-lt);color:#16a34a;border:1px solid #86efac;margin-top:3px;display:inline-block}.Panel_actionBtn__w27y8{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:var(--r-sm);cursor:pointer;font-size:12.5px;font-weight:500;color:var(--txt);transition:background .12s;margin-bottom:4px;border:1.5px solid var(--border);background:var(--sidebar);width:100%;font-family:var(--font)}.Panel_actionBtn__w27y8:hover{background:var(--accent-lt);border-color:var(--accent);color:var(--accent)}.Panel_actionBtnIcon__ElyFy{width:15px;height:15px;flex-shrink:0}.Panel_avPurple__hKWvV{background:#7c3aed}.Panel_avBlue__IvE7s{background:#2563eb}.Panel_avGreen__XjmrE{background:#16a34a}.Panel_avOrange__njOoQ{background:#ea580c}.Panel_avPink__ebrFc{background:#db2777}.Panel_avTeal__Mm9xm{background:#0d9488}.Panel_avIndigo__mdyQa{background:#4f46e5}.Panel_avRose___axnP{background:#e11d48}.Panel_convAsignada__FwK_X{background:#f0f7ff!important;border-left:3px solid #3b82f6}.Panel_convAsignada__FwK_X:hover{background:#e0efff!important}